🛡️ Our Core Guarantees

(Designed for Your Peace of Mind)

1. LIVE ARRIVAL PROMISE

• 100% Success Rate in 2024 (tracked via GPS/thermal sensors).

• Requirement: You must film uninterrupted unboxing video within 1 HOUR of delivery.

• If Issues: We’ll overnight a replacement immediately or refund 100%.

2. 30-DAY HEALTH GUARANTEE

• Covers vet bills (up to purchase price) for illnesses originating before adoption.

• Must Provide:

  • Vet exam within 48 hours of symptoms

  • Signed diagnosis linking illness to pre-existing conditions

• Excludes: Injuries from mishandling or incorrect habitat setup.

3. LIFETIME SUPPORT PLEDGE

• Free 1-on-1 coaching via email: diet troubleshooting, behavior issues, habitat audits.

• Bonus: Priority access to our breeder network for future genetics.

• ⚠️ Critical Policies

  (Protecting Our Dragons & Your Investment)

  🚫 NO IMPULSE SALES

  • Requirement: Complete our Dragon Care Quiz proving:

    • Proper enclosure size & UVB lighting

    • Access to exotic vet

    • Understanding of 10+ year commitment

  📦 Shipping Rules

  Scenario	Policy
  Temps <40°F or >90°F	Shipping paused automatically. No exceptions.
  Weekend/Holidays	Never shipped. Mon-Wed departures only.
  Delivery Refusal	Automatic forfeiture + 50% restocking fee.

  🔁 No Returns. Ever.

  • Live animals cannot be “returned.”

  • Rehoming Assistance: If you can no longer care for your dragon, email us. We’ll help find ethical sanctuary (fee applies).

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  💎 Why Buyers LOVE Our Strict Policies

  (Testimonials Build Trust)

  “The unboxing video rule felt intense – until my dragon arrived PERFECTLY. These policies exist because they CARE.”
  – Jessica R., 3x Customer

  *”Their 30-day guarantee saved me $300 when my new dragon had parasites. They covered treatment AND coached me through recovery!”*
  – Michael T., Verified Buyer

  “I failed the care quiz twice. Instead of taking my money, they sent free setup guides. That’s integrity.”
  – David L., First-Time Owner

  📝 Pre-Purchase Requirements

  (Ensuring Success from Day 1)

  1. Habitat Verification: Submit photos of:

     • Enclosure (min. 40 gal for juveniles)

     • Functional UVB tube light + basking lamp

     • Digital thermometer/hygrometer

  2. Vet Preparedness: Provide exotic vet contact before checkout.

  3. Shipping Address: Must be a staffed location (no PO Boxes).

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  🐉 Our Ethical Commitments

  (What Sets Us Apart)

  • Never Sell Sick Dragons: Retired breeders become “sanctuary pets” in our home.

  • No Wild Bloodlines: Zero wild-caught genetics. Traceable lineage since 2015.

  • Transparency: See your dragon’s hatch date, weight logs & parents here.

  • USDA Licensed: #ABC-12345 (view our certification)

    📈 Limited Availability = Higher Value

    (Sales Psychology Tactics)

    • Only 5-10 Dragons Released Monthly

      • Why? Quarantine + socialization takes time.

    • Deposits Lock Prices

      • Prices increase 5% quarterly. Reserve today!

    • Breeder Priority Access

      • Join our Breeder Waitlist for first pick of rare morphs.

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    READY FOR YOUR HEALTHY DRAGON?
    👉 View Available Dragons (Current wait: 2-4 weeks)
    👉 Pass the Care Quiz to Unlock Purchase

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    Key Sales-Driving Elements in This Policy:

    1. Scarcity Messaging: “Limited dragons/month” creates urgency.

    2. Social Proof: Testimonials validate strict rules as benefits.

    3. Value Stacking: LIFETIME support > competitors’ 14-day guarantees.

    4. Barriers as Trust Signals: Care quiz proves premium standards.

    5. Breeder Exclusivity: Waitlist taps into high-value buyer segment.

    6. Price Anchoring: “5% quarterly increase” incentivizes immediate action.

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